How can we help?
For account or app support, email support@sidebee.app from the address connected to your account. Include your username, device type and a short description. Never send your password or an authentication code.
Login and email
Check spam for confirmation or reset emails. Request one new email and use the newest link, because older or previously used links may expire.
Ratings and visibility
Review the Public, Friends or Private choice before submitting. Private content is not intended to appear in public feeds. Contact support if content appears with the wrong visibility.
Reports and blocking
Use the in-app report option for content that breaks the rules and block users you do not want to interact with. Include enough detail for us to investigate. For immediate danger, contact local emergency services.
Request account deletion
Open Settings in the app and select Request account deletion, or use the web request page. Requests are reviewed manually and we may contact you to verify account ownership.
Privacy or legal requests
For access, correction or privacy complaints, use “Privacy request” or “Privacy complaint” in your email subject. See our privacy policy for more information.